Shipping Policy

Shipping Policy

Effective Date: 14-09-2024

1. Shipping Methods and Rates

We offer a variety of shipping options to meet your needs. Shipping costs are calculated based on the weight of your order, destination, and selected shipping method.

  • Standard Shipping: Typically delivers within [3-7 business days].
  • Expedited Shipping: Typically delivers within [1-3 business days].
  • Overnight Shipping: Delivers the next business day. Orders must be placed by [specific time] to qualify for overnight delivery.

2. Processing Time

All orders are processed within [1-2 business days]. Orders placed on weekends or holidays will be processed on the same day. Processing time may vary during peak seasons or due to unforeseen circumstances.

3. Shipping Destinations

We currently ship all over India. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use the tracking number to track your shipment via our website.

5. Shipping Delays

While we strive to ensure timely delivery, we cannot be held responsible for delays caused by weather, carrier issues, or other factors beyond our control. If you experience a delay, please contact us for assistance.

6. Shipping Issues

If your order is lost, damaged, or incorrect, please contact our customer service team at this link within [3 days] of receiving your shipment. We will work with you to resolve the issue promptly.

7. Address Accuracy

Please ensure that your shipping address is accurate at checkout. We are not responsible for lost or delayed shipments due to incorrect address information provided by the customer.

8. Returns and Exchanges

For information on returns and exchanges, please refer to our Returns and Exchanges Policy.

9. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at support@dhanvantri.store or call us at 9994775507.

Thank you for shopping with us!